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Small Actions Make Customers Feel Very Important Person



Small gestures can go a long way towards making your clients feel like royalty. When used throughout the customer experience, these niceties will help you sell more, build loyalty and encourage word of mouth.

Include handwritten "thank you" notes when shipping your product and emphasize the importance of each client's purchase
Deliver your product in an appealing packaging that elicits excitement and purchase gratification
Make your phone number highly visible at the top of all website pages and emails
Show customers how to use your product and tell them exactly what they can accomplish with it
Provide easy to follow instructions or tutorials with videos and images
Greet them by name
Remember their anniversaries and birthdays, and thank them for their loyalty

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