Small Actions Make Customers Feel Very Important Person

Small gestures can go a long way towards making your clients feel like royalty. When used throughout the customer experience, these niceties will help you sell more, build loyalty and encourage word of mouth.

Include handwritten "thank you" notes when shipping your product and emphasize the importance of each client's purchase
Deliver your product in an appealing packaging that elicits excitement and purchase gratification
Make your phone number highly visible at the top of all website pages and emails
Show customers how to use your product and tell them exactly what they can accomplish with it
Provide easy to follow instructions or tutorials with videos and images
Greet them by name
Remember their anniversaries and birthdays, and thank them for their loyalty

“7 Essential Secrets Of A Successful Business Revealed!” Part 1

1. YOU

“The Buck Stops Here”

Responsibility start and end with you as the business owner, partner or as a stockholder.

You are not an entrepreneur just because:

a. You have the capital.
b. You have a business.
c. You quit your job and sell any product you can sell.

You are an entrepreneur if:

a. With or without the capital, you can still continue to operate the business

The 2 most common source of financing is bank loan and collection of your sales. Entrepreneur applying for a bank loan credit does not mean that you have a capital problem but to prepare the business for any emergency if you will have any liquidity issue in the future, with proper planning the available cash can be use as a leverage together with your bank loan to fund bigger projects.

Making a lot of sales is not the only stage of a revenue cycle. The first stage is to establish a credit limit for every client. Doing this you will manage your uncollected sales because you already made an early estimate if how much a client can really pay.

b. Willing to learn your business. Have a business that everyone wants to copy
and not just copying what is the new business craze.

Remember pearl shake craze, flavored potato fries craze? Current business craze flavored Potato twist - What is the difference with the flavored potato fries?

In a business craze, only the 1st and 2nd top selling business will really make it big. 3rd and 4th of the market share will have to think of a really great strategy to get a share of the pie.

c. The most important character that you should have is to be a problem solver. Everything start and end with you. The business will not end after 5 or 6 pm, no holidays or sick leave.

You will work longer hours if you will not use the 2nd essential secret.

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